Privacy Policy for Clearpoint Consulting Inc.

Last updated 18 February 2019


Who We Are


Clearpoint Consulting Inc. is a digital marketing company. We gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulations and laws. This notice provides you with the necessary information regarding your rights and our obligations, and explains how, why and when we process your personal data.


Clearpoint Consulting Inc.’s principal place of business is at 308 Eagles Path Lane, York, PE C0A 1P0 CANADA.


Information That We Collect


Clearpoint Consulting Inc. processes your personal information to meet our legal, statutory and contractual obligations, and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than as specified in this notice. 


The personal data that we may collect from you is:

  • Your name

  • Company name and address

  • Email address

  • Mobile phone number

  • Business phone number

  • Other business data that would be relevant for a strategy session call with you

  • Payment information (only if we execute a contract with you or your company)


We collect information in the following ways:

  • Telephone

  • Email

  • Via our Schedule Once online appointment scheduling page


How We Use Your Personal Data


Clearpoint Consulting Inc. takes your privacy very seriously and will never disclose, share or sell your data without your consent; unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw this consent at any time.


The purposes and reasons for processing your personal data are detailed below:

  • We collect your personal and business data when you respond to our marketing efforts in order to have a meaningful discussion in our strategy session call with you

  • We collect your personal and business data in the performance of a contract to provide a marketing and lead generation service to your business.


Your Rights


You have the right to access any personal information that Clearpoint Consulting Inc processes about you and to request information about:

  • What personal data we hold about you

  • The purposes of the processing

  • The categories of personal data concerned

  • The recipients to whom the personal data has/will be disclosed

  • How long we intend to store your personal data

  • If we did not collect the data directly from you, information about the source


If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to do so as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.


You also have the right to request erasure of your personal data or to restrict processing (where applicable) in accordance with the data protection laws; as well as to object to any direct marketing from us. 


Where applicable, you have the right to data portability of your information and the right to be informed about any automated decision making we may use.


If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the request; this is to ensure that your data is protected and kept secure.


Sharing and Disclosing Your Personal Information


We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice, or where there is a legal requirement.


Clearpoint Consulting Inc. uses several third party providers to carry out our business functions and to provide our services. The third parties we use and their respective privacy policies are listed below:


Facebook - for advertising

Facebook Privacy Policy


Schedule Once - online appointment scheduling service (where we collect information about you and your business that is relevant to setting up a strategy session call to discuss our services)

Schedule Once Privacy Policy


Click Funnels - to provide data collection landing pages to collect names, emails, and phone numbers

Click Funnels Privacy Policy


Aweber - email automation service to collect names and email addresses which are used in follow-up email marketing relevant to the advertising campaign.

Aweber Privacy Policy


Stripe - online payment processing software for internet businesses. Stripe provides the technical, fraud prevention, and banking infrastructure required to process payments securely.  

Stripe Privacy Policy


Safeguarding Measures


Clearpoint Consulting Inc. takes your privacy seriously and takes every reasonable measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place. 


Consequences of Not Providing Your Data


You are not obligated to provide your personal information to Clearpoint Consulting Inc., however, as this information is required for us to provide you with our services, we will not be able to offer our services without it.


How Long We Keep Your Data


Clearpoint Consulting Inc. only ever retains personal information for as long as is necessary, and we have strict review and retention policies in place to meet these obligations. We are required under Canadian tax law to keep your basic personal data (name, address, contact details) for a minimum of six years after the end of the taxation year to which they relate, after which time the data will be destroyed.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.


Marketing


Occasionally, Clearpoint Consulting Inc. may contact you with details of the services that we provide. You will be asked to give your consent at the time of data collection and you have the right to modify or withdraw your consent at any time by using the opt-out/unsubscribe options in our emails, or by contacting Clearpoint Consulting Inc. directly.


Lodging a Complaint


Clearpoint Consulting Inc. only processes your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however, you wish to raise a complaint regarding the processing of your personal data, or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the supervisory authority. 


Clearpoint Consulting Inc., 308 Eagles Path Lane, York, PE C0A 1P0 CANADA


Phone: 902-218-9596


Email: leanne@leannegallant.com


Copyright 2019 - Clearpoint Consulting Inc. - All Rights Reserved